If your payment has been processed, but no confirmation has been received, please contact registrations@IMPACTnational.ca and a receipt will be sent manually.

If you are having trouble processing your payment and have been directed to a blank page when trying to do so, please try a different web browser or device. We are working to resolve this issue, but please do not wait for us to do so. It may be an incompatibility issue between your internet browser and the registration software. Apologies for any inconvenience.

Yes! IMPACT has partnered with Air Canada to help delegates from all over attend IMPACT. Please use RDTDPRB1 as your discount code when booking an Air Canada flight to Victoria, BC for IMPACT 2025.

To register, please visit our EventsForce.net registration page. Click the Register tab in the top right-hand corner and commence filling out your order. Once your order and payment have been completed, a follow up email will be sent to you with your confirmation. Please ensure you enter your correct email when registering.

Our list of partner hotels are offering exclusive IMPACT 2025 Summit rates and are big supporters of the conference. While we encourage delegates to choose one of our partner hotels, we are a destination blessed with many accommodation choices and you are welcome to explore all options.

The Day of IMPACT was created to provide delegates with a hands-on opportunity to experience Southern Vancouver Island and Victoria — and the destination’s own journey towards greater sustainability and resiliency in tourism. Due to the amount of coordination that goes into creating a day that provides real value for delegates including transportation and food costs, we provide this as a separate, add-on event. We also understand that not everyone can include an extra day so by separating it out of the conference program we help keep registration fees more affordable.

Please refer to information regarding our IMPACT Event Series.

Yes, there are sponsorship opportunities available. Head to our Become a Sponsor & Partner page to view our Sponsorship Package, fill out the form, or reach out to sponsor@impactnational.ca directly.

Please connect with our program manager at program@impactnational.ca – as we are always interested in new, inspiring speakers. We also encourage everyone who is attending to have a voice, and have set up our sessions to include and encourage delegate participation.

IMPACT operates as a break-even not-for-profit.

The IMPACT Sustainability Travel & Tourism Conference was co-founded by Destination Greater Victoria,  Synergy Enterprises, Starrboard Enterprises, and tartanbond (previously, Beattie Tartan). The title “IMPACT” was chosen to convey the importance of tourism as an economic driver as well as the large footprint it has on the environmental, social, and cultural fabric of a community and destination.

Please contact registrations@impactnational.ca if you wish to book for a group.

Students are eligible for a discounted rate of $1,000 with proof of a valid Student ID at the conference. Please select the Student ticket at check-out. Applicable taxes will be applied at checkout. Please note that Day of IMPACT is not included in the student rate, but it may be added at regular cost during checkout.

The program manager will discuss with you the options you have to attend IMPACT, as a speaker or presenter.

IMPACT Sustainability Travel & Tourism 2025 is an in-person conference.

Unless you are a presenter or speaker at the conference, full fees apply.

Monday to Wednesday, January 27 – 29, 2025 with Day of IMPACT being held on Sunday, January 26, 2025.